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Jane Hennen

Jane Hennen

Marketing Director


Jane is Ideal Credit Union’s Marketing Director and been with the Credit Union since 2010.  She holds a Bachelor’s degree in Marketing/Communications from University Of Minnesota-Duluth and has been in the Financial Industry for over 27 years.  She is very passionate about branding, advertising and marketing.  She loves leveraging data and analytics to drive decisions and measure performance.  Jane also loves spending time with her husband, two adult kids, plus two shih-tzu dogs.

Kelsie Ferstl

Kelsie Ferstl

Kelsie Ferstl works at the Ideal CU Student Branch at Tartan High School, is an active member of DECA and an avid soccer player.

Shannon Butler

Shannon Butler

Contact Center/Electronic Banking Manager
Shannon has worked as a teller and member service rep before landing in Marketing where her passion for credit union industry was born. Currently, Shannon manages the Contact Center and electronic banking efforts and support. Afterhours, you can find Shannon at home with her husband and two kids spending time on Pinterest looking for new recipes and DIY home improvement ideas – neither of which come to fruition.

Faith Tholkes

Faith Tholkes

Director of Mortgage Sales
Faith has been a part of the Ideal CU Team since 1996 and joined the mortgage team in 1998, where Faith soon learned the real estate market was in for a roller coaster ride of a lifetime and became committed to ensuring the credit union philosophy was upheld and sound mortgages were provided. While outside of the credit union you will find Faith enjoying time with her husband, son, and dogs enjoying the outdoors (weather permitting) or catching a new flick in the cinema.  

Sandra Araujo

Sandra Araujo

Branch Manager
Sandra worked in marketing and collections before being promoted to Branch Manager at Ideal CU. She holds a B.S. degree in Workforce Education, Training and Development as well as an MBA. Sandra is fluent in Spanish, a Gulf War Veteran, and is active in her community. When not facilitating online finance classes to undergraduate students, she loves taking her children and dogs to a family farm in Central Illinois.

Alisha J.R. Johnson

Alisha J.R. Johnson

Senior Vice President – Marketing, Sales and Service
Alisha has been with Ideal CU since 2010 and has worked in marketing in the financial services industry (for both banks and credit unions) for over 25 years.  She holds an MBA in Marketing from the University of St. Thomas and she also earned a an undergraduate degree in Business Administration with emphasis on Marketing Management and a minor in Psychology from St. Thomas.  A self-professed Marketing Geek (loves, loves, loves marketing), she spends her spare time watching her daughter’s volleyball team or playing volleyball herself. 

Kathy Glashan

Kathy Glashan

Senior Mortgage Loan Advisor


Kathy has been in the mortgage industry since 1989 and brings a wealth of knowledge and experience. Joining Ideal Credit Union’s team in 2009, Kathy is committed to helping each borrower find the best mortgage solution to meet their needs.  In her spare time she enjoys time on the lake, fishing with her son and watching her daughter play softball.


 

Jason Fihn

Jason Fihn

eMarketing / Marketing Specialist


Jason worked for two years as a teller at Ideal Credit Union’s West St. Paul office before making his way to Marketing. As the eMarketing / Marketing Specialist, he works with the marketing team to make sure every member knows what's in it for them when they choose Ideal CU. Outside of work, Jason enjoys spending time with family and friends, keeping busy, and "planning" to go to the gym.

Austin Raebel

Austin Raebel

Member Service Representative | Floater


Austin is a college student at Minnesota State University, Mankato and involved in several on-campus organizations. Also, a financial educator and employee at Ideal CU. He started as a Student Representative at Ideal CU’s Tartan branch when the credit union first opened. Now he has been working at Ideal CU for nearly 4 years as a Teller and Member Service Representative at all of the different office locations. Austin has a passion for business and he aspires to become a Chief Financial Officer and entrepreneur. During his free time, he loves to travel and spend time in the great outdoors camping or on the lake with family whenever possible!